Eliodore operates this website and provides related information, content, features, tools, products, and services (collectively, the “Services”) to deliver a secure and professional experience to customers and visitors.
This Privacy Policy explains how we collect, use, process, store, and disclose personal information when you visit, use, purchase from, or interact with our Services, or otherwise communicate with us.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” means data that identifies you or can reasonably be linked to you. It does not include anonymous or fully de-identified data.
Depending on how you interact with us, we may collect:
Contact Information
- Full name
- Address
- Email address
- Phone number
Payment & Transaction Information
- Payment confirmation details
- Transaction history
- Billing information
We do not store full card numbers.
Account Information (If Applicable)
- Login credentials
- Preferences
- Security settings
Communication Data
- Messages sent to support
- Inquiry details
- Feedback or reviews
Device & Technical Information
- IP address
- Browser type
- Device identifiers
- Network information
Usage Information
- Pages visited
- Time spent on pages
- Navigation behavior
- Interaction patterns
How We Collect Personal Information
We may collect information:
Directly From You
When you:
- Purchase products or services
- Contact support
- Fill forms
- Subscribe to updates
Automatically
Through:
- Cookies
- Analytics tools
- Server logs
- Similar tracking technologies
From Service Providers & Partners
Who help us operate, secure, and improve our Services.
How We Use Your Personal Information
We may use personal information to:
Provide and Improve Services
- Process payments
- Deliver products or services
- Manage accounts
- Personalize user experience
Communication
- Customer support
- Service notifications
- Transaction confirmations
Marketing & Advertising
- Promotional messages (you may opt out anytime)
- Relevant product or service offers
Security & Fraud Prevention
- Prevent fraud
- Detect suspicious activity
- Protect customers and systems
Legal Compliance
- Meet legal obligations
- Respond to legal requests
- Enforce terms and policies
How We Share Personal Information
We may share information with:
- Service providers supporting operations, payments, hosting, analytics, and communication
- Business partners supporting marketing or service delivery
- Legal authorities when required by law
- Corporate entities in case of restructuring, sale, or merger
We do not sell personal information.
Third-Party Services
Our Services may contain links or integrations with third-party services. We are not responsible for their privacy practices. Users should review their policies separately.
Services this website uses
- Cal.com runs our booking calendar. It loads only when you open the Book a demo page or click a booking button. The details you enter when booking, such as your name and email, are sent to Cal.com. See Cal.com’s privacy policy.
- Instagram: we link to our Instagram profiles. Nothing is loaded from Instagram unless you click one of those links.
- Email: the contact form opens your own email app. This website does not store what you type.
Our fonts and website code are served from our own website, so visiting it does not send your data to font or code providers.
Children’s Data
Our Services are not intended for individuals under the legal age of majority. We do not knowingly collect personal data from children.
If you believe a child has provided personal information, contact us to remove it.
Data Security & Retention
We use reasonable technical and organizational safeguards to protect personal data.
No system is perfectly secure. Transmission of data over the internet is at your own risk.
We retain data only as long as necessary to:
- Provide Services
- Meet legal requirements
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Request data portability
- Object to processing
- Withdraw consent
- Opt out of marketing
We may require identity verification before processing requests.
International Data Transfers
Your information may be processed in countries outside your residence. We implement safeguards to protect transferred data where required by law.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests:
Email: support@eliodore.com